FAQs

General

Natural Radiant Life is clean + effective skincare powered by nature’s superfoods to help you feel confident and radiant. 
We offer products formulated for optimal skin health that are great for all skin types, skin tones, and skin goals.

We never have & never will test on animals. We’re proud to be Leaping Bunny certified.  

What’s Leaping Bunny?

Eight national animal protection groups banded together to form the Coalition for Consumer Information on Cosmetics (CCIC). The CCIC promotes a single comprehensive standard and an internationally recognized Leaping Bunny Logo. They work with companies to help make shopping for animal-friendly products easier and more trustworthy. When you see the leaping bunny logo you can feel confident knowing products are 'cruelty-free' or 'animal friendly.'

We do not formulate with gluten, however, our manufacturers are not certified gluten-free. Because of this, there is a chance that the machinery may have come into contact with gluten or its derivatives. 
If you are especially sensitive to gluten, we recommend testing a small amount of the formula before applying to your full face. 

Many of our customers have enjoyed using our products through pregnancy & while nursing, but because everyone's experience can be quite different, visiting your doctor for a personal recommendation is the best course of action. 
We always include the full list of ingredients on every product page, so you can consult your doctor & they can consider them for you.

We don't have samples available, but we understand the importance of trying products before switching your routine! 

That's why we have a flexible return policy. Take some time to give our products a try. Not in love? Just email us at support@naturalradiantlife.com within 30 days of your order date to initiate a return, no hard feelings.

Yes. Currently all products in our line are vegan. As we add additional products, we will update you if any formula is not vegan.

Unfortunately, at this time, we do not offer wholesale or professional accounts & hope you continue to enjoy Natural Radiant Life as a customer! 

The Zinc Oxide in our AM Moisturizer provides a sun protection factor of 15.

My Order

We're sorry to hear that & want to help get your order placed ASAP!

A few things to try:

Closing your browser & starting fresh.Purchasing through an incognito window. 

If you continue to have trouble, email us atsupport@naturalradiantlife.com  so a member of our support team can help. 

Unfortunately, we cannot make changes to orders after they are placed, including editing the contents of an order, changing the shipping address, or cancelling it entirely. 

Please confirm all details, including shipping information & the contents of your order before completing it.

If you’ve already placed your order, you’re welcome to take advantage of our convenient returns policy once it arrives!

We accept all major credit cards and PayPal. 

Psst, PayPal will default to shipping to the address associated with that account, so be sure to double check your details before placing the order!

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